Junior IT Specialist

OP02265

We are hiring in Brazil!

๐ŸŸข At Dev.Pro, a US-based outsourced software development company, we’re looking for contractors to join our global team of IT professionals helping tech companies scale their business through software engineering expertise. Operating as a remote-first company, our experts work across 55+ countries on five continents, giving us the flexibility and skillset to deliver high-quality engineering for projects of any size or complexity.

We invite a proactive and adaptable IT Specialist to join our IT Support Team at Dev.Pro โ€“ a company delivering high-scale projects in POS, restaurant business, healthcare, fintech, and other domains. Youโ€™ll work with internal users and contractors across different environments, gaining hands-on experience with a wide range of technologies and tools. This Brazil-based role combines operational responsibilities with day-to-day IT support and troubleshooting.

๐ŸŸฉ What’s in it for you:

  • Join a global IT company with 1,000+ specialists and a strong presence in Latin America
  • Work hands-on with Google Workspace, Atlassian tools, operating systems, networks, and lab hardware
  • Build your skills in IT support with opportunities to grow into SRE and DevOps roles

โœ… Is that you?

  • Experience troubleshooting hardware, systems, and applications
  • Experience working with macOS, Linux (Ubuntu), or Windows environments
  • Experience configuring laptops, reinstalling operating systems, and setting up software
  • Experience managing users and permissions in Google Workspace, Atlassian, or similar platforms
  • Basic scripting knowledge or strong interest in Bash, PowerShell, or Python
  • Experience sourcing and managing IT equipment
  • Ability to create and maintain clear documentation
  • Intermediate+ English level
  • Strong communication, collaboration, and problem-solving skills
  • Proactive, responsible, and team-oriented mindset with a willingness to learn

Desirable:

  • Familiarity with SaaS systems and cloud services
  • Previous experience in IT support, helpdesk, or system administration environments

๐ŸงฉKey responsibilities and your contribution

In this role, youโ€™ll support day-to-day IT operations, equipment management, and technical troubleshooting.

  • Support and administer macOS, Linux (Ubuntu), and Windows environments
  • Troubleshoot and resolve hardware, system, and software issues
  • Configure laptops, reinstall operating systems, and set up required software
  • Manage users and permissions in Google Workspace, Atlassian, and other platforms
  • Create and maintain organized technical documentation
  • Handle IT equipment logistics, including sourcing, inventory management, and coordinating incoming and outgoing deliveries for contractors
  • Support and maintain internal lab environments and networks
  • Assist with basic scripting tasks and automation initiatives

Our next steps:

โœ… Submit a CV in English โ€” โœ… Intro call with a Recruiter โ€” โœ… Interview โ€” โœ… Offer

Interested? Find out more:

๐Ÿ“‹How we hire

๐Ÿ’ป LinkedIn Page

๐Ÿ“ˆ Our website

๐Ÿ’ปIG Page

By submitting application, I’ve read and agree to the Dev.Pro Private Policy and Consent on Processing of Personal Data. I agree to have my Personal Data being stored and processed by Dev.Pro.

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