Junior IT Specialist – OP01567
🟢 Join Dev.Pro – a US-based outsourcing software development company that has been delivering exceptional software experience to clients since 2011.
We invite a proactive, flexible, and responsible IT Specialist to join our IT Support Team at Dev.Pro – a company with high-scale projects in POS, restaurant business, healthcare, fintech, and other domains. You’ll help support services for users’ and clients’ environments. This Kharkiv-based office position involves switching between projects, working with various technologies, and learning to solve technical issues quickly and efficiently.
🟩 What’s in it for you:
- Join a dynamic IT outsourcing company with 900+ global specialists
- Advance your English through daily interactions with contractors worldwide
- Grow your tech skills with tools like Google Workspace and Atlassian, as well as networks, servers, and diverse lab hardware
✅ Is that you?
- Expertise in troubleshooting hardware, systems, and applications
- Experience with macOS, Linux (Ubuntu), and Windows administration
- Proficiency in laptop configuration, OS reinstallation, and software setup
- Experience managing users and permissions in Google Workspace, Atlassian, and similar tools
- Experience writing and troubleshooting basic scripts (Bash, PowerShell, or Python)
- Experience sourcing and managing IT equipment
- Ability to create and maintain project documentation
- Intermediate+ English level
- Strong communication and collaboration skills
Desirable:
- Familiarity with SaaS systems and cloud services
- Previous experience in support roles (system administration, helpdesk work, etc.)
🧩Key responsibilities and your contribution
In this role, you’ll work in our Kharkiv office to support various IT operations. You’ll help office-based and remote contractors optimize productivity and ensure a smooth technology experience.
- Administer macOS, Linux (Ubuntu), and Windows systems
- Troubleshoot and resolve hardware, system, and application issues
- Configure laptops, reinstall OS, and set up software
- Manage users and permissions in Google Workspace, Atlassian, and other platforms
- Create and maintain clear and organized documentation
- Source and manage IT equipment, handling incoming and outgoing shipments for contractors
- Support and maintain our lab environment and networks
- Write and troubleshoot basic scripts (Bash, PowerShell, Python)
- Oversee office operations in Kharkiv, including electricity, internet, and generator maintenance
- Participate in a weekly 9 AM shift to handle IT support tickets
🎾 What’s working at Dev.Pro like?
Here, we appreciate your contribution and the value you add to projects. Dev.Pro offers a culturally diverse, gender-neutral, empathetic, and parenthood-friendly work environment where everyone’s needs and differences are treated with equal respect and care. By joining Dev.Pro, you’ll feel what it’s like to grow with professionals who support your journey. We offer:
✔️ 30 paid rest days per year to use as holidays/vacation/other on the desired and requested dates
✔️ Professional and personal growth: ability to shift your career path, access to English courses, online training programs, and conferences
✔️ Healthcare kit (gym, sports nutrition, etc.); healthcare insurance fully compensated by Dev.Pro
✔️ Pregnancy support, maternity and military leave
✔️ Fun online activities and team-building events
✔️ IT, facility, and accounting support, including work equipment
✔️ 5 sick leave days, up to 60 days of medical leave, and up to 6 days of leave per year due to family reasons (i.e., wedding/funeral/baby birth)
Our next steps:
✅ Submit a CV in English — ✅ Intro call with a Recruiter — ✅ Interview — ✅ Offer
Interested? Find out more: