Junior IT Specialist – OP01465
🟢 Are you in Brazil? Join us as we actively recruit in this country, offering a comfortable remote environment. Submit your CV in English, and we’ll get back to you!
We invite a proactive, flexible, and reliable IT Specialist to join our IT Support Team at Dev.Pro – a company with high-scale projects in POS, restaurant business, healthcare, fintech, and other domains. You’ll help support services for users’ and clients’ environments. This remote position involves switching between projects, working with various technologies, and learning to solve technical issues quickly and efficiently.
🟩 What’s in it for you:
- Join a thriving IT company and experience the unique culture of a U.S. business
- Boost your English skills through daily interactions with contractors worldwide
- Grow your technical expertise by working with tools like Google Workspace, Atlassian, etc.
✅ Is that you?
- Experience in troubleshooting hardware, systems, and application issues
- Experience with macOS, Windows, and Linux (Ubuntu) administration
- Proficiency in basic laptop configuration, OS reinstallation, and software setup
- Experience managing users and permissions in Google Workspace, Atlassian, and similar platforms
- Skills in writing and troubleshooting basic scripts (Bash, PowerShell, or Python)
- Experience with sourcing and managing IT equipment
- Ability to create and maintain project documentation
- Intermediate+ English level
- Excellent communication skills and understanding of corporate communication standards
Desirable:
- Familiarity with SaaS systems and cloud services
- Previous experience in support roles (e.g., system administration, helpdesk work, etc.)
🧩Key responsibilities and your contribution
In this role, you’ll work remotely to support a variety of our IT operations. As part of our IT Support team, you’ll help office-based and remote contractors optimize their productivity and ensure a smooth technology experience.
- Administer macOS, Windows, and Linux (Ubuntu) systems
- Troubleshoot and resolve hardware and application issues
- Configure laptops, reinstall OS, and set up software
- Manage users and permissions in Google Workspace, Atlassian, and other platforms
- Write and troubleshoot basic scripts (Bash, PowerShell, Python)
- Create and maintain detailed project documentation
- Source and manage IT equipment, including handling global shipments for contractors
🎾 What’s working at Dev.Pro like?
Dev.Pro is a US-based outsource company with an ambitious and creative mindset that has been delivering superior software products since 2011. Known for its strong human focus, Dev.Pro promotes a work environment that is fair, inclusive, open-minded, and friendly toward people of every race, religion, gender, cultural background, marital/parental status, etc. By joining Dev.Pro, you’ll feel what it’s like to grow with professionals who support your journey.
🌴🏄🏻 Maintain a healthy work-life balance with 30 paid rest days per year to use as holidays/vacation/other on the desired and requested dates
💎📚 Grow by learning: you have a chance to shift your career path, access English lessons, DP University educational flows, and other educational initiatives
💵💰 Make sure the compensation matches your efforts: we provide payments in US dollars and cover overtime hours
💃🏼🕺 Join fun online activities and team-building events
👩💻🖥 Get continuous remote HR and payroll support
Our next steps:
✅ Submit a CV in English — ✅ Intro call with a Recruiter — ✅ Interview — ✅ Offer
Interested? Find out more: